I pulled up to Brigham & Womens hospital located in MA. I asked the valet how do I go about getting my car valed. He told me the garage was full. When I asked about handicapped parking, I was told that I could self park my car in a different area. Not realizing what this entailed, I drove to the area and parked my car. Anxious to see my sister- I quickly parked, took the elevator to the lobby and began to search for the information desk on which room my sister was located in. Realizing that I had parked my car in a completely separate area of the hospital, I had a far walk to get to where I needed to be. But regardless, I began walking to back to the main area of the hospital.
After two security stops and two different elevator changes, I was allowed to visit with my sister. She was well and didn't seem to be in too much pain as the contractions had slowed. I felt better knowing she and the twins were okay. It was about 11:00 pm and I decided that I should start heading home after the long day I had. I asked the nurse on her floor how I go about paying the parking ticket, she was unsure if the garage attendant would be there or not. I then asked another security guard about parking, he stated that I should be able to pay in the garage. Headed back to where my car was parked I quickly realized the wrong information was given to me as this area of the hospital was deserted. I found a lowly security guard and explained to him my situation. About how I was incapable to walk back to the main area of the hospital to pay my ticket, as I was already exhausted from having to walk it once. The security guard called over a supervisor from valet parking.
aaaaaand, to make a long story short, the guy was RUDE to me. More disrespectful than anybody has ever been in my life. And I'll tell you why, when he came over to us, he didn't see an old, disabled person with a walker, he saw a young pretty 23 girl capable of walking. I was treated unfairly and I hope no one is ever treated the way I was treated. To ensure this, I called his manager to file a complaint as well as the DPPC. I'm waiting on call backs from both of these places.
BLAH
XoXo,
Jullz
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